Top Tips For The Perfect Eyelash Extension Consultation

The Ultimate Guide To Client Consultations For Eyelash Extensions

A good consultation process means you'll be halfway there to ensuring very happy, satisfied, and returning lash clients. This is why we always recommend that Lash Techs spend some time with their clients before the eyelash extension treatment to discuss everything in detail, from assessing their natural eyelashes to choosing the perfect lash look for them.

Asking The Right Questions

Before you start applying any lashes, you first need to find out as much as you can about your client’s lifestyle and their initial expectations. Ask if there is a special occasion or a specific reason why they have decided that they want eyelash extensions. Have they had them done previously, and if so, what was their experience like?

It's also a good idea to ask your client to bring some pictures of lash sets that they like to their appointment. Whether they are lashes they've seen on their favourite celebrity or a friend has lashes and they want the same, these will give you some idea of what your client desires.

If your client wants their lashes for everyday wear, then a good question to ask is ‘how active are you?’ Many clients lead a very active and busy life, and one of their reasons for having eyelash extensions may be to save time and look amazing on every occasion. However, they may not be aware that if they use a sauna or a steam room regularly, their lash extensions may not last as long. The consultation process is the perfect time to mention this and recommend more frequent lash infills to maintain their gorgeous lashes.

How To Choose The Right Lash Styles

Choosing the right lash style for your clients isn’t as simple as it may sound, and it can take years of practice. When choosing the right lash style, you need to take into consideration:

• Their age.
• Their eye shape and bone structure.
• Their natural lashes.

Clients may not know what would suit them, so it's your responsibility to guide them and give the best advice you can. If your client is keen on having Cat Eye Lashes, but you can clearly see that their eyes won't suit the look, then a great alternative to suggest would be Squirrel Lashes. Explain why this style may suit them better.

Always remember that by providing a well-informed explanation, you can help your client feel confident in your advice. You have the knowledge and experience; you just need to find the most effective way to reassure your client. Be confident in what you know!

How To Choose The Right Colour Of Lashes

Another important step during the consultation process is choosing the colour of lash extensions. You don’t have to stick to classic black lashes. For clients who desire a more natural look or have fair hair, brown lashes could be the perfect choice. Or why not recommend adding colourful lashes for your bolder clients who love to make a statement and personalise their lash look? It doesn’t have to be a full set: a small accent of colour in the outer corners or some lash spikes sprinkled throughout the lash line could create an amazing effect!

How To Choose The Right Lash Curls

When choosing lash curls, explain to your clients why you have selected those particular ones. If your client isn't a big fan of strong lash curls, but you feel that a little lift would help with their overall look, suggest using a stronger curl on the bottom lash layers and filling the top layers with softer curls to soften the overall look. For more advice, read our guide on how to choose the right lash curls for your clients.

As you can see, there's quite a lot to discuss with your clients before their lash treatment. However, doing so can save both you and your clients a lot of disappointment. Never neglect the consultation process! It’s the perfect opportunity to better connect with your clients and make a great impression.