Top Tips For Lash Techs Dealing With Clients Who Have Allergies

A Lash Technician's Guide to Clients with Seasonal and Pet Allergies

We all know that every client who walks into our beauty room is unique, and that includes their allergies. Dealing with clients who have seasonal allergies or pet allergies might seem a bit challenging at first, but fear not! With a little know-how and some expert tips, you can create a lash extension experience that's comfortable and fabulous for your allergy-prone clients.

Understanding Allergies 101

First things first, let's get a grasp on what seasonal and pet allergies are all about. Seasonal allergies, also known as hay fever or allergic rhinitis, typically occur during specific times of the year when plants, trees, grasses, and weeds release pollen into the air. Pet allergies, on the other hand, are triggered by proteins found in the skin cells, saliva, and urine of animals like cats and dogs, and they can trigger symptoms like sneezing, itching, and watery eyes. 

Pre-Appointment Communication is Key

Before your clients even set foot in your lash room, a little pre-appointment communication can work wonders. When clients book an eyelash extension appointment, it's a great idea to have a conversation about allergies. A simple pre-appointment questionnaire can help you gather essential information. Ask if they have any known allergies, whether they're seasonal or related to pets. This gives you a head start in preparing your beauty room for their visit and tailoring the experience to their needs. This is especially crucial for clients with allergies, as you can take extra precautions to minimise potential irritations.

Patch Tests Are Your Best Friends

Patch tests are a lifesaver when it comes to dealing with clients who have allergies, especially if they've never had lash extensions previously. Before the full eyelash extension appointment, perform a patch test to see if your client reacts adversely to the lash glue or lash products. This step not only helps prevent allergic reactions but also builds trust and confidence with your clients. Applying a few lashes to a less noticeable area (like behind the ear) gives you both a chance to see how their skin reacts. It's a proactive approach that shows your commitment to their safety and comfort.

Maintain a Clean and Allergen-Free Environment

Creating a clean and allergen-free environment is essential and another way to ensure your clients have a comfortable experience. Keep your salon well-ventilated and consider using air purifiers to reduce the presence of allergens in the air. Also ensure that you are regularly cleaning and sanitising your workspace, including all lash tools and surfaces, as accumulated dust and allergens can cause discomfort for sensitive clients.

Timing is Everything

For clients with seasonal allergies, it's wise to schedule their appointments when their allergies are less severe. Spring and early fall are typically the peak seasons for pollen allergies, so you might suggest booking appointments during late summer or winter when pollen counts are lower. However, if your client has an event that doesn’t fall within the off peak seasons and needs their lashes done, or maybe they’re just too excited about getting their new lashes and simply can’t wait, then you can also suggest that they try to book their lash extension appointments during the morning or in the evening, as these are the times of day when the pollen count will be at its lowest. 

Allergy-Friendly Aftercare Tips

Whilst you should always educate your clients about proper aftercare for their lashes, it’s especially important for those with allergies. Remind them to avoid rubbing their eyes as this can transfer allergens from their hands to their lashes and even cause damage to their natural lashes. You should always remind them to avoid using oil-based makeup removers, or being excessively exposed to pollen. A gentle lash shampoo specifically designed for lash extensions, can help them maintain their lashes without exacerbating allergies by keeping the area clean and reducing the risk of irritation. 

Be Flexible and Understanding

Allergies can be unpredictable, and even with all the precautions in place, there might still be instances of mild irritation. Be understanding and prepared to make adjustments if necessary. Your clients will appreciate your willingness to work with them to find the best solution for their unique situation. If a client's allergies are particularly severe, consider rescheduling their appointment to a more suitable time.

Stay Informed By Documenting and Learning

Allergies can evolve over time. Stay updated on the latest trends and research in allergy management. This will not only enhance your ability to assist clients but also demonstrate your commitment to being a knowledgeable and caring Lash Artist. As you gain experience, take note of what works best for clients with allergies. Create a record of different strategies, lash products, and conversations to develop your own best practices. Sharing this knowledge with fellow Lash Techs can foster a supportive community of experts.

Dealing with clients who have allergies can be a breeze when you're armed with the right knowledge and tools. By communicating effectively, maintaining a clean environment, and providing comprehensive aftercare advice, you'll not only create stunning lash extensions but also build lasting relationships with your clients. So, here's to making every lash experience a fabulous one, even for those with allergies!

Remember, a little extra effort goes a long way in creating loyal and happy clients. Keep those lashes stunning and those smiles beaming!